Product Features
//Introducing the next evolution in voice communications.
Professional Features
- Multivendor Phone Options
- Unlimited Auto Attendants
- Unlimited Voicemail Boxes
- Dial by Name Directories
- Employee and Department Extensions
- Unlimited Extension Groups
- Music and Messages on Hold
- Voicemail to Email
- Call Parking
- Park on Extension **
- Integrated Paging
- Conference Server
- Call Recording (Automatic and On Demand)
- Call Barge
- Call Presence (BLF)
- Call Forwarding
- Operator Console
- Phone Auto Provisioning
- Voicemail Bypass
- Voicemail Blast Groups
- Voicemail Call Back
- Inbound Call Description
- Remote Phones
- Custom Caller ID
- VoIP, Analog, T1, PRI Phone Lines
- Linked Server Support
- Outbound Calling Permissions
- BYO VoIP Provider
- Call Reporting
- iPhone, Android, Web User Interface
Platinum Features
- Press or Say Auto Attendants **
- Queues
- Call Forwarding
- Call Screening
- Multiple Outbound Caller ID **
- Fax to email
- Email to Fax
- Directed Call Pickup
- Speed Dial Numbers
- Call Tagging **
- Call Flip (Desk <-> Cell) **
- Time of Day Routing
- Video Calling
- Video Conferencing **
- Visual Voicemail
- Unified Messaging
Call Center Features
- Fast Pass Queues
- Hot Desk Agents
- Idle Codes
- Call Center Reports
- Screen Pops
- Click to Dial
- Skills Based Routing
- Call Whispers
- Queue Based MOH
- Queue Based Hold Announcements
- Inbound Call Description
- Inbound Call Whisper
- Caller Position Announcements
- Geographic Call Routing
- Realtime Call Monitoring
Enterprise Features
- Multi-Nodal Architecture
- Single Management Interface
- Automatic Site Linking
- Universal Queueing
- Hot Failover Extensions
- Remote Site Trunking
Support Features
- Enterprise Monitoring **
- Email Notifications **
- System Uptime Reports **
- VoIP Quality Monitoring **
- Process Level Availablity **
- Live NOC Support **
- Offsite Backups **
- Disaster Recovery Services **
- 24/7 Outage Services
- 8-5 Configuration Assistance
Security Features
- International Call Pattern Detection **
- Integrated ACL Firewall **
- HTTPS **
- SRTP, SIP over TLS **
- Intrusion Detection
Quick Facts
Simple
Manage one or up to 250 remote sites through an easy to use intuitive management interface.
Mobile
Setup, manage, access, or make and receive calls from your smart phone or tablet, wherever you are.
Reliable
Built using one of the most stable operating systems available. Evolution UC will deliver unparalleled reliability.
Complete
Enterprise class phone system including fax, video, and VoIP.
Feature Comparison
- Professional Features
- Professional
- Platinum
- Call Center
- Enterprise
- Professional Features :Multivendor Phone Options
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Unlimited Auto Attendants
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Unlimited Voicemail Boxes
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Dial by Name Directories
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Employee and Department Extensions
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Unlimited Extension Groups
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Music and Messages on Hold
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Voicemail to Email
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Call Parking
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Park on Extension **
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Integrated Paging
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Conference Server
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Call Recording (Automatic and On Demand)
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Call Barge
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Call Presence (BLF)
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Call Forwarding
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Operator Console
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Phone Auto Provisioning
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Voicemail Bypass
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Voicemail Blast Groups
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Voicemail Call Back
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Inbound Call Description
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Remote Phones
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Custom Caller ID
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :VoIP, Analog, T1, PRI Phone Lines
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Linked Server Support
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Outbound Calling Permissions
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :BYO VoIP Provider
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :Call Reporting
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Professional Features :iPhone, Android, Web User Interface
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features
- Professional
- Platinum
- Call Center
- Enterprise
- Platinum features :Press or Say Auto Attendants **
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Queues
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Call Forwarding
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Call Screening
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Multiple Outbound Caller ID **
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Fax to email
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Email to Fax
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Directed Call Pickup
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Speed Dial Numbers
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Call Tagging **
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Call Flip (Desk <-> Cell) **
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Time of Day Routing
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Video Calling
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Video Conferencing **
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Visual Voicemail
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Platinum features :Unified Messaging
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features
- Professional
- Platinum
- Call Center
- Enterprise
- Call Center Features :Fast Pass Queues
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Hot Desk Agents
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Idle Codes
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Call Center Reports
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Screen Pops
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Click to Dial
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Skills Based Routing
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Call Whispers
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Queue Based MOH
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Queue Based Hold Announcements
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Inbound Call Description
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Inbound Call Whisper
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Caller Position Announcements
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Geographic Call Routing
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Call Center Features :Realtime Call Monitoring
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Enterprise Features
- Professional
- Platinum
- Call Center
- Enterprise
- Enterprise Features :Multi-Nodal Architecture
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Enterprise Features :Single Management Interface
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Enterprise Features :Automatic Site Linking
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Enterprise Features :Universal Queueing
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Enterprise Features :Hot Failover Extensions
- Professional :
- Platinum :
- Call Center :
- Enterprise :
- Enterprise Features :Remote Site Trunking
- Professional :
- Platinum :
- Call Center :
- Enterprise :
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